The MMPC way: listen, assess, diagnose, treat

How we work

The best solution is the one that lasts, that gets to the cause of a problem and prevents recurrence. That’s why every MMPC team member, whatever their individual expertise, is, first and foremost, a listener. Discovering each individual client’s issues and needs means we can fully assess the problem, then diagnose it in detail before applying our diverse skills and technologies to create a customized, effective solution. One that addresses the cause, not the symptoms.

The MMPC process combines a forensic investigative precision with an appreciation of the disruption and inconvenience pest outbreaks can have on an environment, be it residential, corporate or commercial. It’s also a process that provides answers and pest treatments that are environmentally safe and sustainable long-term. Wherever possible, we limit the use of harmful chemicals in favor of more environmentally sensitive methods, a commitment reflected in our GreenPro certification from the National Pest Management Association.

MMPC consistently implements an EPA-approved Integrated Pest Management (“IPM”) program, which considers all possible pest control techniques to manage existing and potential infestations, while minimizing the role of pesticides.

Proper sanitation and exclusion are naturally critical to IPM program success. But, for MMPC, equally important is open communication and collaboration with each of our clients.

Integrated Pest Management (IPM) program goals:

  • Change the living environment of the pests to inhibit pest survival
  • Use inspections and monitoring devices to determine where pests are active
  • Use only safe and approved pesticides
  • Apply pesticides only to those area(s) where pests are active

Methods that make eco-sense

Canine Inspection
EcoSMART pesticide
Exclusion
Freezing
Gas
Heat

Canine Inspection

According to a University of Florida study, scent-detecting canines are proven to be approximately 98% effective in sniffing out live bedbugs and viable eggs. Working diligently with their expert handlers to identify this most persistent of pests, our crack canine inspection team comprises Riley, Benji, Roxy, Dexter and Jax.

  1. Riley

  2. Benji

  3. Roxy

  4. Dexter

  5. Jax

All five of MMPC’s bed bug dogs were rescued from humane shelters as puppies and brought to a “gold standard” Florida training center, where they each spent nine months fulfilling their National Entomology Scent Detection Canine Association (NESDCA) certification requirements. They’re tested routinely and daily at MMPC to keep their detecting skills well-honed.

We undertake property inspection schedules on a one-time, as needed, or a recurring basis. We’ve worked with tenants, homeowners, property managers, business owners, retailers, moving companies, trains, cruise lines and airlines — in each case, we inspect the premises thoroughly and provide documentation of inspection. This reflects our adherence to high property management standards, as well as providing proof that the premises are bed bug-free.

EcoSMART pesticide

At MMPC, using pesticides is a last resort. However, under certain circumstances, it is the most viable solution. Accordingly, we deploy a full line of EPA-approved, EcoSMART pesticides derived from plant oils. Depending on the nature of the infestation, we work closely with each client to determine the best choice to solve the problem, while ensuring that the environment, your health, and the health of your family or colleagues is not compromised by harsh chemicals.

This complete commitment to environmentally-conscious solutions has earned us QualityPro and GreenPro certifications from the NPMA, designations that define MMPC as a top-tier pest control company in all aspects of its business practices.

Exclusion

Mice, rats, roaches and other pests often enter a space and spread using small crevices, moving between apartments or buildings. The MMPC approach is to use exclusion, also known as pest proofing, an eco-friendly technique which prevents pests from entering your premises by creating barriers, precluding the need for pesticides.

A full premises inspection includes careful investigation around existing appliances to discover all the possible ways pests can enter. Using steel wool, expanding foam, clear caulk, and metal plating, we effectively close up every potential entry point — our technicians can seal cracks as small as 1/8 inch in size.

Freezing

Freezing, or cryonite application, is an extremely fast process that exposes insects to a cooling medium (carbon dioxide snow), causing them to die off quickly on contact. The cryonite unit dispenses this through a specially designed, MMPC-patented nozzle that regulates the size and speed of released particles, ensuring the demise of insects, eggs and larvae. Since cryonite is a non-chemical treatment, it is entirely safe for your family and pets.

Although it penetrates deep inside the tiny cracks and crevices of electronics and machinery, cryonite won’t damage them, or any other valuables. Bed bug treatment solutions that combine cryonite, pesticide application and heat treatment effectively eradicate the problem. This method is also an effective alternative to furniture fumigation.

Gas

In particularly advanced cases of infestation, when all other treatments have been exhausted, we’ll use gas fumigation. This doesn’t, as commonly believed, involve liquid insecticide, but rather an odorless gas (sulfuryl fluoride), deployed inside an airtight structure or chamber.

Fumigation has been documented to be 100% effective, killing insects in all stages of life (including the eggs) and leaving no residuals. This makes it ideal for treating standalone structures and any kind of household items where pests might use inaccessible spaces to hide (such as clothing, bed frames, furniture, luggage, books, etc.). Other than food, medicine and plants, all personal items can be fumigated safely and effectively.

Depending on a structure’s construction, design and materials, securely sealing a space for fumigation is achieved in two ways: through the use of plastic, tape or other sealing materials; or by enclosing the structure in a “tent” of vinyl-coated nylon tarpaulins. For example, a timber-constructed structure might require a tent, while a brick structure might require the tape and seal method. Whenever there are basements, crawlspaces and French drains, we recommend tenting, as the resulting gas loss would be extensive.

Since structural fumigants are odorless, we release a warning agent such as chloropicrin (tear gas) within the structure when fumigation begins and throughout the entire process. Everyone (persons, pets and plants alike — even fish, seeds and planted bulbs) must be removed from the structure prior to fumigation. Medicines, feed, and food not wholly sealed in containers must also be taken out, or sealed in protective bags as recommended by the fumigant manufacturer.

Some state regulations require us to notify the local fire department at least 48 hours before we begin fumigation, and the process generally lasts 3-4 full days.

Heat

Thermal heating programs offer the latest and most efficient technology in pest management, especially in urban areas. These treatments are the least labor-intensive to prepare for and offer the quickest solution: often, only a single treatment is needed to eradicate the problem.

When you place clothes and linens into the dryer on a high temperature setting, or steam sofas and rugs, it’s the same concept, except applied with more precision by MMPC thermal heating program experts, including certified electricians and engineers.

Together, they calibrate and monitor the right combination of generators, heaters and fans to bring ambient temperatures of a living space up to 140 degrees Fahrenheit, a level intolerable to many pests, including bed bugs. While the heating process can take 4–8 hours, the full treatment requires that the premises be vacated for 24–48 hours.

Before the treatment, we supply the customer with a detailed set of instructions on preparing family, pets, the overall space, furniture and personal belongings for the process. MMPC representatives are available 24/7 to consult further and address any concerns.

Codes + Practices

 

EPA Integrated Pest Management (IPM)

At MMPC, our commitment to environmentally-safe pest solutions includes implementation of an EPA-approved Integrated Pest Management (“IPM”) program that explores all possible pest control techniques in managing existing and potential pest infestations.

 

National Pest Management Association (NPMA), QualityPro Certification and GreenPro Certification

Our commitment to IPM practices, and the highest training and hiring standards, have earned us QualityPro and GreenPro certifications from the National Pest Management Association (NPMA). These designate MMPC as a top-tier pest control company in all aspects of business practices.

GreenPro companies employ a comprehensive, environmentally friendly approach by investigating the source of the problem, and devising solutions to eliminate it, with EPA-approved pesticides considered only as a last resort.

 

New York Pest Management Association (NYPMA) Certification

The National Pest Management Association (NPMA) is a non-profit organization established in 1933 to support the pest management industry’s commitment to the protection of public health, food and property. MMPC is a member of both the national group, and NYPMA, the New York chapter.

We frequently attend NYPMA meetings and seminars to stay current with proactive legislation and new developments in pest management methods. MMPC’s senior staff are NPMA board members and are often invited to present at NPMA annual conventions.

 

The National Entomology Scent Detection Canine Association (NESDCA) Certification

NESDCA represents the industry standard for canine entomology scent detection of live bed bugs and viable eggs. NESDCA was founded by pest control professionals and established to ensure that the highest standards would be codified, enforced and upheld.

 

Better Business Bureau (BBB) Accredited Business

We’re proud to have maintained an A+ rating from the Better Business Bureau since March 2004. BBB ratings require that a business meet accreditation standards and codes, including transparent business practices, competency licensing and a low number of customer complaints. BBB codes are an integral part of MMPC’s business practices.

Questions about our eco-friendly methods?

Contact Us

We’ll discuss treatments and find the right solution for you.