Honest and Quick! by susan.kessler Jun 23, 2010

The horror of finding 4 dead bugs on my windowsill that look just like pictures of bed bugs on the internet! I courriered the beasts to Courtney at M&M, and within the hour she called me back to confirm that they were only beetles! Thank you! Thank you! You are speedy and honest and I am so grateful not to be jerked around! Susie

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Good Customer Service by BMW109 at Citysearch 05/24/10

This company has good customer service and their technicians know what they are doing. Pauline was helpful and patient on the phone. I felt bad for asking her so many questions. I am glad I chose them. I recommended them to my friend and she is happy with their service too. Thank you.

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by MPN 06/23/2009

Lived the nightmare of bedbugs until we had Tim and Champ come to our home. Very impressed by the professionalism, compassion and thoroughness of their visit. We are all sleeping WITHOUT the bedbugs biting.

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by kimmy m. 04/08/2010

Incredible service. These guys are the best when it comes to bedbugs! I have been dealing with bedbugs since October of last year and these creatures are impossible to get rid of. My landlord's exterminators were horrible. They treated my apartment 4 times and the situation keeps getting worst to the point of me getting bites every night. Not wanting to leave my beautiful corner apartment, I hired M&M and they were amazing. I visited their orchard street office on the lower east side and met with Raymond. He was so helpful and spent 60 minutes listening to me and then explaining their comprehensive program. Their preparation manual was 2 pages long and quite intimidating but it make sense. It took me and my boyfriend 3 straight days to properly prepare for the treatment. The exterminators (Jason and Joe?) that came to treat my apartment were in uniforms, surprisingly, clean cut and very professional. They spent nearly 4 hours on their first visit which was 4 hours longer than the previous exterminators.

It has been 2 months since their last visit and I have not incur any new bites or seen any new signs of bedbugs - yeah! I did tons of research and spoke to many companies and M&M is definitely more expensive than the others but you get what you pay for which in my case is a PEACE OF MIND.

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